Support

Write to [email protected] and say what happened. Screenshots help. Because the app keeps your data in your own iCloud — not on our servers — we cannot see your lists, so tell us what you see and we will work from there.

Sync between devices

The app syncs through iCloud. If two devices disagree, check that both are signed in to the same Apple Account and that iCloud Drive is on (Settings → your name → iCloud). Sync is Apple's machinery; it usually catches up within a minute of opening the app on both devices.

Arrival reminders and location

Arrival and departure reminders need location permission "Always" (Settings → Privacy & Security → Location Services → Bring Buy Get), because they fire while the app is closed. With "While Using," the app still knows where you are when you open it — it just cannot tap you on the shoulder from the parking lot. Location is processed on your device and never sent to us.

Sharing with your household

Share once from Settings → "Share with your household." The invite travels through Apple's iCloud sharing, member to member. The person accepting needs an iCloud account and iOS 18 or later. If an invite stalls, have both people open the app once, then try the invite again from Settings.

Bring Buy Get Plus

Plus is a subscription managed by the App Store, not by us. To restore it on a new device, use Restore Purchases in the app's Settings. To cancel, use your App Store subscription settings (Settings → your name → Subscriptions) — deleting the app does not cancel a subscription. Refunds are Apple's to grant at reportaproblem.apple.com.

Deleting your data

Delete places and errands in the app, or delete the app and remove its iCloud data in Settings → your name → iCloud → Manage Account Storage. We keep nothing — there is no server-side copy to ask us to erase. The details live in the privacy policy.